Privacy Notice
Effective November 11, 2026
This is a translation provided for convenience. If it differs from the Spanish version, the Spanish version governs.
This Privacy Notice explains what personal data we collect on digitalforge.mx and when we provide our services, what we use it for, who we share it with and how you can exercise your rights. It is issued under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties.
Who is responsible for your data
- Digital Forge, S.A.S. ("Digital Forge"), with its registered address at Beta 114, Col. Valle Sol, C.P. 66418, San Nicolás de los Garza, Nuevo León, is responsible for processing your personal data.
- For anything about your data, write to contact@digitalforge.mx.
What we collect
We collect only the data we need to help you:
- Contact form: your email address, the message you write and, if you picked one, the package you chose.
- WhatsApp: your phone number, your profile name and the content of the messages you send us.
- Clients: name or company name, tax ID (RFC), tax address, tax regime, CFDI use, and the contact details of the people involved in the project.
- Automatically: the type of browser and device you use (user agent), and your language and region preference.
We do not collect sensitive personal data, such as data about your health, ethnic origin, beliefs or sex life, nor financial or card data: payments are made by bank transfer or the methods stated in the quote.
What we use your data for
We use your data for the following purposes, all of them necessary for the relationship you request:
- Answering your questions and following up on your request, by email or WhatsApp.
- Preparing and sending quotes.
- Building, delivering and supporting the projects you hire us for.
- Issuing invoices (CFDI) and meeting our tax and legal obligations.
We do not use your data for any secondary purpose. We do not send you advertising or newsletters, and we do not sell, rent or give away your data. If we ever want to use it for another purpose, we will update this notice and give you a way to say no before we do.
How long we keep your data
- Inquiries that do not become a project: up to 12 months after our last contact.
- Clients: for the length of the project and then for the period tax law requires, generally 5 years.
When these periods end, we delete or anonymize the data.
Your rights
You can access your data, correct it, have it deleted or object to its use (known in Mexico as ARCO rights), and you can withdraw your consent or limit how your data is used. To do so, email contact@digitalforge.mx with:
- Your name and a way to reply to you.
- A document proving your identity or, if applicable, that of your representative.
- A clear description of the data and the right you want to exercise.
We will reply within 20 business days and, if your request is granted, carry it out within the following 15 business days. Withdrawing consent does not apply retroactively, and in some cases we cannot honor it when the law requires us to keep the data, as with invoicing.
If you believe we did not handle your request properly, you can go to Mexico's federal data protection authority, the Secretaría Anticorrupción y Buen Gobierno.
If you live in the United States, you can use the same email to ask for a copy of your data, its correction or its deletion. We never sell personal data or share it with third parties for their own marketing purposes.
Children
This site and our services are meant for businesses and people over 18. We do not knowingly collect data from minors. If you believe a minor has sent us their data, write to us and we will delete it.
Changes to this notice
We may update this notice. The current version is always on this page, with its effective date at the top. If a change affects the purposes or the parties we share data with, we will also tell our clients by email.